The College of Saint Rose :: Knowledgebase
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Information regarding technology at The College of Saint Rose
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IT systems provided by Infrastructure Services of ITS
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Technology Integration Resource Center

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document Blackboard - Wiki,Blog and Journal tools, inserting an image fails to post the image when the image is a direct link to a different web site.
PROBLEM If you post an image to the Blog, wiki, our journal tools in Blackboard there are two ways you can do it. You can post images by clicking...
30 Sep, 2009 Views: 10147 Comments: 0
document Student Guide to Blackboard
Student Handbook - Blackboard Table of Contents   What is...
16 Nov, 2010 Views: 9019 Comments: 0
document Safe Assignment in Blackboard
SafeAssign is a plagiarism detection tool located in Blackboard.  “SafeAssign compares submitted assignments against a set of academic...
30 Nov, 2010 Views: 4847 Comments: 0
document Blackboard- Enroll a user into a course or organization
BACKGROUND In Blackboard course faculty, and organization leaders are generally not allowed to enroll users into their courses. A request must be...
29 Sep, 2009 Views: 4242 Comments: 0
document Blackboard- Attempts to downloading a file causes a blank white screen to appear
Bug: Attempts to downloading a file fom a Blackboard course content area causes a blank or white screen to appear while using Microsoft...
16 Nov, 2010 Views: 4229 Comments: 0

Recent Articles
document How to fix Putty gethostbyname unknown error
ERROR:  When attempting to access Putty some users may get the following error.  To fix this error follow the steps in the solution...
02 Jul, 2014 Views: 0 Comments: 0
document How-to clearing out your web cache
BACKGROUND Blackboard, Glyph and other web systems utilize a technique called Ajax to present data to web users dynamically. Your web...
06 Jan, 2014 Views: 410
document Clearing Your Java Cache
To clear your Java cache, you must first open the control panel by going to your start menu and clicking on ‘Control Panel’. This window...
04 Dec, 2013 Views: 0 Comments: 0
document Collaborating on documents in SharePoint 2010
see attached for working in sharepoint
22 May, 2013 Views: 0 Comments: 0
document Introduction to Argos
Never used the Argos reporting tool for banner reports?  Well, now is a great time to start.  The attached document indicates how you...
22 May, 2013 Views: 0 Comments: 0